Our ultimate aim is to provide an efficient, transparent repair management service to ensure that our clients expectations are met and surpassed.
We achieve this by continuing to invest in our staff, technology and our network of repairers.
Specialist Service
We constantly work to enhance our service; information technology and our business partners have helped us to create exceptional solutions:
- Repair & Network Management
- National 24 hour Recovery Service
- Waste Parts & Energy Management
- Online Services
- Alternative Networks: Motorcycle, LCV & HGV
- Salvage Solutions
- Electronic Invoicing and Payment with central billing facility.
We effectively use technology…
Technology is at the hub of our operation, effectively embracing new ideas to provide:
- High CSI Levels
- On line communication and real time updates where required.
- Measurement of key performance indicators (KPI’s)
- Managed & Reduced Cycle Times
- Cost & Service Control
- Estimating
- Engineering
- Customised Management Information
Repair Management
Complete repair management service, from FNOL claims form completion to conclusion of repairs.
Management Information
Reports, customised to client’s requests.
Billing
Central billing facility, with flexible billing strategies available.
In House Engineers
Swift and accurate assessments to minimise repair cycle, and ensure costs are mitigated. All engineer reports available to view on line and download.